If the status of your order "is awaiting collection at local depot" and you've shipped with one of our GoSend Global shipping carrier services (International Priority Airmail, GoSend Go-Tracked, GoSend Go-Packet, GoSend Go-Tracked Duty Paid) then your package is currently being held at either your local Royal Mail collections office or your local Parcel Force collections office. To quickly find where your package is being held, we advise that you contact both your local Royal Mail and local Parcel Force collections offices via phone or email.
If you would like to find where your local Royal Mail collections office is, please go to the following link http://www.royalmail.com/delivery-and-collection-office-finder
If you would like to to find where your local Parcel Force collections office is, please go to the following link http://www.parcelforce.com/depot-finder
If you have shipped with any DHL, UPS, USPS, or FedEx service then you should contact the shipping service directly to locate where your package is being held.