This is normal! We receive tons of boxes per day, so it may take 1-2 business days to sort your items into your personal Locker. If we could magically place them there within seconds, we would. Patience you must have, young padawans. 

Our paid members do receive priority when packages arrive to the warehouse, so your packages will be admitted first -- usually within 24 hours. Free members will have to wait a little longer to receive view your items in your account (1-2 business days) or you can upgrade to a paid membership. 

Also, our paid members receive their product photos for free. A La Carte members can opt-in to view product photos by paying a small fee.