Account Information

How do I create my GoSend Account Profile?
Select “Register” in the upper right-hand corner of any page.  Enter your name and email address, and create a password.  Enter a signup coupo...
Fri, 7 Apr, 2017 at 2:57 AM
Where do I enter my coupon code?
If you have a Membership coupon code, you will be able to enter it on the first page of the sign-up process. If you have a Shipping coupon code, you will ...
Wed, 5 Apr, 2017 at 3:55 AM
What if I did not receive an email to verify my account?
Check your spam folder first. If it is not there, send us an email at, and we will resolve your problem as quickly as possible!
Wed, 5 Apr, 2017 at 3:57 AM
I forgot my password/My password doesn't work.
Click on "I Forgot My Password" on the login form and we'll send you a new one. 
Tue, 17 Jan, 2017 at 9:31 AM
How do I link my profile to my social media accounts?
When you go to the signup form, you will see that you can sign up for GoSend through a social media account. Select and sign in to one of these platforms, a...
Wed, 5 Apr, 2017 at 4:03 AM
How do I make changes to my account information?
1. First, login to your account. To manage, update, or add to your profile information, select the “Account Settings” from the dropdown menu in the right-ha...
Tue, 17 Jan, 2017 at 9:46 AM
How do I change my email address?
To change the email address associated with your GoSend account: log in and go "Account Settings” using the dropdown menu in the upper right corner. He...
Wed, 5 Apr, 2017 at 4:11 AM
How do I manage/change my shipping address?
1. Sign in to your GoSend account, and select "Address Management" from the dropdown menu in the upper right corner.  2. In the Manage Your Add...
Wed, 5 Apr, 2017 at 4:14 AM
How do I check my account balance?
Sign in and go to your Profile Page. Your account balance is available here. This balance can be used toward any order with GoSend, including Shipment order...
Wed, 5 Apr, 2017 at 4:19 AM
Why do I have a U.S. address?
Your U.S. address details the location of our warehouse and your secure GoSend locker. This address is similar to having your own PO Box in the States where...
Wed, 5 Apr, 2017 at 4:26 AM