GoSend Locker

What is my GoSend Locker and how does it work?
Any items shipped to your GoSend U.S. address are stored in your GoSend Locker. Your locker is identified by the unit number in your US address, so each sho...
Thu, 25 May, 2017 at 12:00 PM
What is the countdown clock on my GoSend Locker?
The clock on your GoSend locker keeps track of the time left for your free storage space in the GoSend warehouse. A La Carte members may only store products...
Wed, 5 Apr, 2017 at 5:35 AM
How do I release my GoSend Locker?
To release your GoSend locker, first sign in to your GoSend account. Select “GoSend Locker” to view all the products which are currently stored in your secu...
Thu, 25 May, 2017 at 12:02 PM
Where can I access my GoSend Locker?
To access your GoSend Locker, first sign in to your account. In the upper right-hand corner, next to your name you will see "GoSend Locker." Click...
Thu, 6 Apr, 2017 at 8:11 AM
How do I enter my GoSend US address when shopping at American retailers?
During checkout at any US retailer, you will be asked to provide a shipping address. This is where you will plug in your GoSend address. Note that your GoSe...
Wed, 5 Apr, 2017 at 5:44 AM
How do I know my items have reached my GoSend Locker?
Some retailers will provide tracking information for your purchases, so you will be able to see when your items have been delivered to our warehouse. Once w...
Wed, 5 Apr, 2017 at 5:46 AM
What is a declared value and how do I set it?
GoSend's shipping carriers and Customs require a declared value set for each product. A declared unit value is the amount of money you paid for each p...
Wed, 5 Apr, 2017 at 5:47 AM
What declared value do I place on free samples?
For free samples, you must place a minimum declared value of $0.05, or 5 cents. This value will not impact your cost of shipping or import duty/VAT.
Wed, 23 Dec, 2015 at 10:17 AM
My tracking info says that my items have arrived at GoSend's warehouse, but they're not showing up in my locker.
This is normal! We receive tons of boxes per day, so it may take 1-2 business days to sort your items into your personal Locker. If we could magically plac...
Wed, 5 Apr, 2017 at 5:49 AM
How many items can I fit into my GoSend locker?
Our Shopaholic members have a full storage shelf all to themselves. This is an 8ft by 4ft by 2ft (243cm x 121cm x 60cm) space. They may store items in thei...
Wed, 5 Apr, 2017 at 8:51 AM